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Requesting Technical Assistance

We apologize for any issue that you have had with our equipment. Please assist us by completing the requested fields so we can answer questions and resolve the issue as quickly as possible.

Our Tech-Support team will need to speak with the engineer or technician listed on the request. This allows us to clearly understand the nature of problem and many times we can clarify a set-up or equipment setting issue to resolve the problem.

Our facility is based in North Carolina with eastern operation hours from 8:00 to 5:00 Monday-Friday.